Shipping & Pickup Policy
Last updated: September 2026
Pickup
Local pickup from our Etobicoke, ON warehouse is available by appointment. Please arrange a pickup window in advance through our contact form or directly with your sales contact.
Freight Delivery
Freight delivery can be arranged through our carrier network, or merchandise can be picked up directly from our Ontario warehouse by appointment.
Serviced Regions
We primarily serve wholesale buyers across Ontario and can coordinate freight for select out-of-province and export orders.
Processing Time
Most orders are processed within 2–4 business days of quote confirmation.
Freight Costs
Freight costs are quoted separately based on load size, destination, and carrier availability, and are not included in listed pallet or truckload pricing unless stated otherwise.
Inspection at Pickup
Buyers are encouraged to inspect merchandise at the time of pickup. Please review your order before loading, as liquidation merchandise is generally sold as-is.
Contact
For questions about scheduling pickup or delivery, contact us at contact@primelot.ca.